How to Easily Contact FCMB Customer Care

how to contact fcmb customer care

Are you searching for how to contact FCMB customer care then you are definitely on the right page, as i would be showing you all the ways of contacting FCMB customer care.

First city Monument Bank is a commercial Bank in Nigeria under the umbrella of FCMB Group Plc. it has remain on of the oldest bank in Nigeria founded way back in 1982. The Bank has a department responsible for handling bank issues, complaints, enquires and suggestions. These department is known as FCMB Multilingual Contact Centre. This Centre sees to customer needs 24 hours a day, 7 days a week and 365 days a year, including public holidays.

SERVICES OFFERED BY FCMB Multilingual Contact Centre

  • Account balance request – Available via self-service on all Alternate channels.
  • ATM Card re-issuance – Available instantly at the branch.
  • ATM Card blocking
  • Cheque book request
  • Stop Cheque order
  • Information on branch / ATM locations
  • Information on Products and Services
  • Customer feedback management (complaints, commendations and suggestions)
  • Internet Banking Transaction password reset –
  • Account statement request via e-mail – Available on 329 and Internet Banking

Even though there are easier and quicker means of reaching FCMB customer care, many people may still prefer to see a customer care representative physically. If you’re like this, you can walk up to an FCMB branch close to you and talk to a Contact Centre representative. Alternatively, you can walk up to their head office to reach out to them: Primrose Tower, 17A, Tinubu Street, Marina, Lagos.

Read also: List of All Bank Transfer Codes in Nigeria 2021

FCMB Customer Care Phone Number

The FCMB Contact Centre can be reached by phone. This is convenient in nature as all you just need do is to pick up your phone in the comfort of your home or office and dial their number. Here are FCMB Contact Centre phone numbers:

  • Head Office Phone Number: 012793030
  • Telephone: 01-2798800 , 07003290000.

FCMB Customer Care  Email Address

You can get to the FCMB Contact Centre through email. From your email address, send a message to the below email address:

  • FCMB Email:

FCMB Customer Care Website

You should check out the FCMB website as it contains pages dedicated to providing you with information about various services. Visit


With your social media account, you can communicate with a customer care representative from FCMB to attend to your needs. The following handles are FCMB Contact Centre social media channels.



WhatsApp: (+234) 09099999814 or (+234) 09099999815


This is where we come to the conclusion of this article on how to contact FCMB customer care, customer care representatives are always available  even on non working days. Feel free to drop your question and contributions.

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