A Misplaced or damaged SIM is usually a very painful especially when the SIM is connected to your bank account or your academics. But I have got good news for you as you can now retrieve your sim without leaving your house. In this article we shall be going through how to retrieve your lost Airtel SIM using SMS or Airtel self care.
Before starting the process of your SIM retrieval there are some requirements you need to have.
Requirements for retrieval
- Purchase a new welcome back Airtel Sim (you can buy from the closest dealer)
- The sim pack of the stolen or damaged sim.
- The serial number of the old and new Airtel Sim (you can obtain this via the sim pack)
- A fully charged phone to avoid disruption during the retrieval processes.
- The PUK number of the stolen, damaged sim and that of the welcome back sim.
- Finally, the number of the new sim.
Requirements for SIM retrieval
How to retrieve your Airtel SIM via SMS
After possessing all the necessary requirements mentioned above then you can proceed to this step
To retrieve your Airtel SIM via SMS simply send Yourname (space) contact number (space) old sim serial number (space) new sim serial number (space) old sim PUK number (space) new sim PUK number (space) mobile number of the new sim to “190”.
After 24 hours call Airtel customer care to confirm the retrieval of your SIM. Keep all information presented on the process are handy because you might be engaged in a security conversation with the customer care client.
How to retrieve your Airtel SIM via
Airtel Self Care portal
The Airtel self-care portal enables all Airtel customers to perform all activities.This method requires detailed procedures..
- Airtel welcome back Sim
- Three frequently called numbers
- Your last recharge amount
- Sim pack of the lost, damaged sim card.
To retrieve SIM via Airtel self care portal follow the steps below
Step 1: Get a new Airtel welcome back sim or if you have any Airtel line that has never been inserted into a phone.
Step 2: You will have to register on the Airtel self-care portal. You can do that here. Please note that only SIMs registered already in this portal can be retrieved.
Step 3: If you are already registered, proceed to the portal, navigate and click on the Sim swap icon on the portal. Fill the necessary spaces presented.
Once the form is submitted successfully, the old sim will be blocked and within 24hrs, your sim will be ready for use.
I believe you now know how to retrieve your Airtel SIM from the comfort of your house. Don’t forget to leave a comment through our comment section below and also try as much as possible to share this post with your friends on various social media platforms