Glo is the second largest network provider in Nigeria. Like every other network users Glo users will usually require the service of a customer care agent. These services may be complaints or enquiries about airtime and data packages among others. In this article we are going to be providing you with ways to contact Glo customer care.
There are many ways you can contact customer care on your Glo line . We have outlined four ways Which are the easiest for you.
Glo Customer Care Number
This is the most used way of contacting glo customer care. it entails calling the customer care number,following the print before speaking with a customer care agent. This way is totally free and you can use it no matter the kind of Mobile Phone you are using.
To reach the customer care using Number, follow the steps below:
- Dial 121 or 200, if you are calling directly from a Glo number.
- call 08050020121 or 08050020200, if you are calling from another network within Nigeria.
- Dial +2348050020121 or +2348050020200, if you are calling from outside Nigeria.
By dialling any of these numbers gives you access to some pre-programmed information(prompt),However, you’ll need to exercise some patience and follow the prompts so you can speak to a customer care representative.
Also read: How to Call MTN Customer care
Contact Glo Customer Care on Facebook
Another way to contact Glo customer care is through the Glo official facebook page. Today, many of us now use social media to pilot our daily activities. The most common of these social media is Facebook almost every average adult is on facebook. With your facebook account you can contact customer care All you have to do is to simply send them a message via Glo official Facebook page. A representative will reply to you in a matter of minutes (or few hours).
Contact Glo Customer Care via your Nearest Service Centre
Glo have customer care centres in every major city, across the 36 States of Nigeria and the FCT. You can easily walk into any of the GloWorld branches close to and lodge your complaints (or make your enquiries). There are customer care representatives, who will attend to your needs. Check out the addresses of all Gloworld offices/outlets here, and note down the one(s) closest to you.
Note: Most of the Gloworld offices open by 8am and close by 4pm or 5pm.
Some people are professionals/enterenuers/businees tycoons and may not have the time to call or visit Glo Office . Glo recognizes this and provides email platforms, through which you can easily lodge your complaints or make enquiries by sending an email to either of these email address: firstname.lastname@example.org or email@example.com. A customer service representative will send you a reply mail in no time.
You can also post your queries and complaints via the post office. To do this, simply write your letter, detailing your enquiries or complaint(s) (to be addressed to the Customer Care Manager/Head) and send to this address:
Mike Adenuga Towers,
Adeola Odeku Street,
Victoria Island 23401, Lagos,
That is it four easy ways to contact Glo customer care. With this article am sure you will no longer have issues contacting Glo customer care.