How To Call MTN Customer Care and Speak With A Customer Care Rep

How to Call MTN customer care

Have you ever expressed difficult in calling MTN customer care  and you are unable to speak with a customer care representative?
In this article I will show you how to call MTN customer care and speak with a customer care  representative easily.

There are  three ways of calling MTN customer care:

1. Dail 180 from your MTN line.
2. Dail 08031000180 from other network.
3. Dail +2348031000180 from outside Nigeria.

How To Speak With A Customer Care Agent :

After calling any of the customer care numbers you have to follow a  prompt  to speak with a customer agent. Here is step by step guide on how to get the customer service agent easily

1. if you calling for the first time you will be asked to choose your preferred language if not move to step 2 ,You can choose any language you understand very well the number one is for English language.
2. Press 9 to go to main menu
3. Press 6 to go to the support menu
4. Press 0 to speak with a customer care representative.
5. Wait you will be transferred to the nearest customer care representative.

With just 5 steps can reach a customer care representative without stress.
I believe this article is helpful to my readers as you now know how to call MTN customer care and speak with a customer  care representative.


  1. Please am trying to migrate from MTN pulse to mtn Xtravalue plan but the code *131*2# is not working.please can you help me migrate it.


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